NUMBER OF FORMAL COMPLAINTS RECEIVED IN THE ACADEMIC YEAR 2019/20:
The Dean Close Foundation 0
Dean Close Senior School 0
Dean Close Preparatory School 0
Dean Close Pre-Preparatory 0
Dean Close St John’s on-the-Hill 0
Dean Close Nurseries Ltd 4
Dean Close Services Ltd 0
All these were resolved internally except two which required an Appeal Panel hearing
NUMBER OF FORMAL COMPLAINTS RECEIVED IN THE ACADEMIC YEAR 2018/19:
The Dean Close Foundation 0
Dean Close Senior School 1
Dean Close Preparatory School 0
Dean Close Pre-Preparatory 0
Dean Close St John’s on-the-Hill 0
Dean Close Nurseries Ltd 4
Dean Close Services Ltd 0
All these were resolved internally. There were no panel hearings
NUMBER OF FORMAL COMPLAINTS RECEIVED IN THE ACADEMIC YEAR 2017/18:
The Dean Close Foundation 0
Dean Close Senior School 1
Dean Close Preparatory School 1
Dean Close Pre-Preparatory 0
Dean Close St John’s on-the-Hill 1
Dean Close Nurseries Ltd 4
Dean Close Services Ltd 0
All these were resolved internally. There were no panel hearings
NUMBER OF FORMAL COMPLAINTS RECEIVED IN THE ACADEMIC YEAR 2016/17:
The Dean Close Foundation 0
Dean Close Senior School 2
Dean Close Preparatory School 0
Dean Close Pre-Preparatory 0
Dean Close St John’s on-the-Hill 2
Dean Close Nurseries Ltd 1
Dean Close Services Ltd 0
All these were resolved internally except one which required an Appeal Panel hearing